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Road Map Action 11

Expand initiatives on intercultural competency, anti-racism and trauma-informed training as mandatory for City staff.

Road Map Timeline: Years 2 - 5

EPE Strategy priority alignments: #2 - Initiate a people-first and trauma-informed policy and practice.
#5 - Make systemic changes to better reflect the needs, interests and culture of Aboriginal people.
#6 - Eliminate racism.
#17 - Reduce barriers to getting information and accessing City programs and services.
#27 - Keep the individual at the centre in providing care, services and supports.

Initiative Name:
MANDATORY INTERCULTURAL COMPETENCY, ANTI-RACISM AND TRAUMA-INFORMED TRAINING FOR CITY OF EDMONTON STAFF

Initiative Lead Organization:
CITY OF EDMONTON FINANCIAL AND CORPORATE SERVICES

 

Mandatory Training Reviews

A number of mandatory training programs at the City of Edmonton have been reviewed and revised to ensure they include people-first, trauma-informed anti-racism training.

 

Intercultural Competency

In 2017, a series of Intercultural Competency workshops were piloted across Citizen Services to demonstrate potential learning opportunities and course topics before these workshops transition to the City of Edmonton’s School of Business for broader implementation across all City staff.

In 2018, The Community Social Development Branch at Citizen Services has made Intercultural Competence Workshops mandatory for all their staff. This workshops will provide valuable insights that will inform the design of mandatory intercultural competence training for all City staff.

Intercultural competency is the ability to shift perspective and appropriately adapt behaviour to cultural differences, and understand one’s own unconscious biases. These are important skills, particularly at the leadership level. Therefore, for staff who are interested in leadership training, the Intercultural Development Inventory (IDI) has been made a mandatory component of the Aspiring Supervisor Program, and is being reviewed to add to the Aspiring Director program to complement Gender Based Analysis Plus (GBA+) training that is currently underway.

 

Related Course Updates

About 7000 City staff have attended the mandatory Building a Respectful Workplace training.

The City of Edmonton School of Business  is updating its existing courses, including the mandatory Building Our Respectful Workplace, to include consistent, core concepts on intercultural competencies, anti-racism and trauma. Indigenous Awareness (Residential School Impact) training opportunities continue to be held for City staff.   Additionally, some City Human Resources staff received a half-day, anti-racism course from an external service provider last year.

The development of new training offerings for City staff will continue to be explored.

 

Public and MEDIA INQUIRY CONTACT: 311 or 311@edmonton.ca


Last Updated: August 8, 2018